Most “ARIS can’t find my rig” reports come down to one of five things. Run this list before posting and you’ll either fix it or arrive with exactly the info we need:
- Same network, same subnet — phone/tablet on guest WiFi while the rig is on the main LAN is the classic. Check both IPs.
- mDNS quirks — some routers and mesh systems eat discovery traffic. Try manual IP entry in the app.
- Is the service actually running? Power-cycle the rig computer and give it a minute to come up.
- Firewall — the backend listens on port 8080; make sure nothing between you and the rig blocks it.
- Hard-refresh if you’re on the web app — a stale cached build can misbehave after updates.
Full walkthrough: First Connection · FAQ
Still stuck? Reply below with: rig computer model, how it’s networked (WiFi/Ethernet), what the app shows, and what you’ve tried. We’ll get you connected.